Privacy Policy

Scammell Interiors understands that your privacy and how your personal data is used is important. We respect and value the privacy of everyone who contacts us whether in person, by mail, telephone or visiting our website, www.scammellinteriors.co.uk

We will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.

Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of this Privacy Policy is deemed to occur upon your first use of Our Site and/or completing our Design Brief.

If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.

Where we need to collect personal data by law or under the terms of a contract we have with you and you fail to provide the data when requested, we may not be able to perform the contract. In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.

1.   Definitions and Interpretation

In this Policy the following terms shall have the following meanings:

“Account”	Means an account required to access and/or use certain areas and features of Our Site and when buying goods and services from us.
“Cookie”	Means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in Part 13, below.
“Cookie  Law”	means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003;

2.   Information About Us

Our Site is owned and operated by Scammell Interiors Limited registered in England under company number 4832317

Registered office: 15 Acomb Road, York,YO24 4EN

Main trading address: 15 Acomb Road, York,YO24 4EN

VAT number: 500 6558 73

Email address: enquiries@scammellinteriors.co.uk

Telephone number: 01904 788744

3.   What Does This Policy Cover?

This Privacy Policy applies to your contact with us and use of Our Site. Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.

4.   What is Personal Data?

Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.

Personal data is, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

5.   What Are My Rights?

Under the GDPR, you have the following rights, which we will always work to uphold:

1. The right to be informed about our collection and use of your personal data. This Privacy Policy should tell you everything you need to know, but you can always contact us to find out more or to ask any questions.
2. The right to access the personal data we hold about you.
3. The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete.
4. The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we have.
5. The right to restrict the processing of your personal data.
6. The right to object to us using your personal data for a particular purpose or purposes.
7. The right to data portability. If you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us or a copy of that personal data to re-use with another service or business in many cases.
8. Rights relating to automated decision-making and profiling. We do not use your personal data in this way.

6.   The Data Do We Collect

Depending upon your use of Our Site and other interactions with us, we may collect some or all of the following personal and non-personal data (please also see Part 13 on our use of Cookies and similar technologies.)

• Name;
• Address;
• Email address;
• Telephone number;
• Business name;
• Payment information;
• Information about your preferences and interests;
• IP address;
• Web browser type and version;
• Operating system;
• A list of URLs starting with a referring site, your activity on Our Site, and the site you exit to.

7.   How We Use Your Personal Data

Under the GDPR, we must always have a lawful basis for using personal data. This may be because the data is:

• necessary for our performance of a contract with you,
• because you have consented to our use of your personal data, or
• because it is in our legitimate business interests to use it.

Your personal data may be used for one of the following purposes:

• Providing and managing your Account;
• Providing and managing your access to Our Site;
• Personalising and tailoring your experience with us;
• Personalising and tailoring our products and services for you.
• Supplying our products and services to you. Your personal details are required in order for us to enter into a contract with you.
• Communicating with you. This may include responding to emails or calls from you.
• Supplying you with information by email, text and post that you have opted-in to (you may unsubscribe or opt-out at any time by email, telephone or post).
• Analysing your use of Our Site and gathering feedback to enable us to continually Our Site, processes and your user experience.

With your permission and/or where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by email, telephone, text message or post with information, news, and offers on our products and services. You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out.

8.   How Long Will You Keep My Personal Data?

We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Your personal data will therefore be kept for the following periods (or, where there is no fixed period, the following factors will be used to determine how long it is kept):

• General enquiries: up to two years
• For the duration of your relationship with us plus up to two years, i.e. for as long as you remain our client, and then up to two years after the relationship is terminated.
• Additionally, personal details within, and relating to, financial transactions will be retained for six years from the end of the last company financial year they relate to, or longer if:
  • they show a transaction that covers more than one of the company’s accounting periods
  • the company has bought something from you that it expects to last more than 6 years, like equipment or machinery
  • we sent our Company Tax Return late
  • HMRC has started a compliance check into our Company Tax Return
• Personal data held in webserver logs is retained for no longer than three months.

9.   Where Your Data is Stored

Your data may be stored in paper and electronic format.  Will only transfer your personal data in the EU. This means that it will be fully protected under the GDPR.

10.  Sharing Your Personal Data

We may disclose your information to third parties for our legitimate interest to supply our products and services. These may include payment processing, domain registration, the provision of web hosting, email and other internet services, and marketing. These third parties may include:

• staff members in order to facilitate the provision of goods or services to you;
• to our affiliated entities to support internal administration and external trades;
• IT software providers that host our website and store data on our behalf;
• professional advisers including consultants, lawyers, bankers and insurers who provide us with consultancy, banking, legal, insurance and accounting services;
• HM Revenue and Customs, regulators and other authorities who require reporting of processing activities in certain circumstances; and:
• third parties who we may choose to sell, transfer or merge parts of our business or assets. Alternatively, we may seek to acquire/merge with other businesses. If a change happens to our business then the new owners may use your personal data in the same way as set out in this privacy policy.
• We may disclose personal data to the police, regulatory bodies, legal advisors or similar third parties where we are under a legal duty to disclose or share personal data in order to comply with any legal obligation, or in order to enforce or apply our website terms and conditions and other agreements; or to protect our rights, property, or safety of our customers and others. This may include exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
• We will not sell your personal data to other organisations.

If any of your personal data is required by a third party, as described above, we will take steps to ensure that your personal data is handled safely, securely, and in accordance with your rights, our obligations, and the third party’s obligations under the law, as described above in Part 9.

In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.

11.  How Can I Control My Personal Data?

1. In addition to your rights under the GDPR, set out in Part 5, when you submit personal data via Our Site, you may be given options to restrict our use of your personal data. In particular, we aim to give you strong controls on our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from us at the point of providing your details).
2. You may also wish to sign up to one or more of the preference services operating in the UK: The Telephone Preference Service (“the TPS”), the Corporate Telephone Preference Service (“the CTPS”), and the Mailing Preference Service (“the MPS”). These may help to prevent you receiving unsolicited marketing. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receiving.

12.  Withholding Information?

You may access certain areas of Our Site without providing any personal data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.

You may restrict our use of Cookies. For more information, see Part 13.

13.  How to Access Your Personal Data

You can ask us for details and a copy of your personal data. This is called a “subject access request”.

All subject access requests should be made in writing and sent via email or postal addresses provided below.

There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.

We will respond to your subject access request within 28 days and no longer than one month after receiving it.

14.  Cookies

Our Site may place and access certain first-party Cookies on your computer or device. First-party Cookies are those placed directly by us and are used only by us. We use Cookies to facilitate and improve your experience of our Site and to provide and improve our products and services. In addition, our Site uses analytics services provided by Google Analytics, which also use Cookies. Website analytics refers to a set of tools used to collect and analyse usage statistics, enabling us to better understand how people use our Site.

All Cookies used by and on our Site are used in accordance with current Cookie Law.

You can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third-party Cookies. By default, most internet browsers accept Cookies, but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.

15.  Changes to this Privacy Policy

We may update our Privacy Policy from time to time. This may be necessary, for example, if the law changes.

Any changes will be immediately posted on our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.

Further information about your rights can also be obtained from the Information Commissioner’s Office at https://ico.org.uk/global/contact-us/

If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with us.  If you are not entirely satisfied with our response you can also lodge a complaint with the Information Commissioner’s Office at https://ico.org.uk/global/contact-us/